Information We Collect
- Information you provide: if you submit a contact form, request information, or otherwise communicate with us, we may collect details such as your name, email address, phone number, and the contents of your message.
- Usage data: we may collect information about how you use the website, such as pages viewed, approximate location (e.g., city/state), device type, browser type, and referral source.
- Cookies and similar technologies: we may use cookies or local storage to remember preferences and to understand site traffic and performance.
How We Use Information
- To respond to inquiries and provide customer support.
- To operate, maintain, and improve the website.
- To understand website traffic and usage trends.
- To help prevent fraud, abuse, and security incidents.
Contact Forms
If you contact us through a form on this website, the information you submit is used to respond to your request. Please do not submit sensitive personal information (such as government IDs, financial account numbers, or medical information) through site forms.
Cookies
Cookies are small files stored on your device. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
Analytics
We may use analytics tools to better understand how visitors use our site. These tools may collect information such as pages visited, time spent on pages, device type, and approximate location. Analytics data is used in aggregate to improve our site and services.
Communicator AI Chat Widget
This website may provide an interactive chat experience using the Communicator AI chat widget. If you choose to use the chat, the widget may collect the information you type and related technical data needed to provide the chat service. Please do not share sensitive personal information in chat.
Sharing of Information
We do not sell your personal information. We may share information in limited circumstances, such as:
- With service providers who help us operate the website (for example, hosting, analytics, or communications tools), under appropriate confidentiality obligations.
- To comply with legal obligations or lawful requests.
- To protect our rights, users, and the security of the website.
Data Retention
We retain information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
Your Choices
- You can disable or clear cookies in your browser settings.
- You may contact us to request access, correction, or deletion of information you have provided, subject to applicable law.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure.
Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, contact us at info@freedomsolarpumps.com.